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Shillong

    Manager - Store Manager - Shillong, India - Vodafone Idea Limited

    Vodafone Idea Limited
    Vodafone Idea Limited Shillong, India

    Found in: Talent IN C2 - 2 days ago

    vodafone idea limited background
    Description

    Role

    Store Manager

    Function / Department

    Retail

    Location

    Shillong

    Job Purpose

    Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

    Core Competencies, Knowledge, Experience

  • Monitoring and ensure quality of acquisition through store
  • Increasing revenue per footfall by aiding customers' purchase decisions
  • Achieving profitability (Return on investment) targets for the store
  • Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
  • Managing churn and achieve customer satisfaction for walk-in customers
  • Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
  • Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

    • Must have technical / professional qualifications

  • Graduate with P&L Management skills.
  • 2-3 years of work experience in Retail Industry
  • Store Management & Customer Relationship Management
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