SAP ISU CRM Functional - Remote - confidential

    confidential
    confidential Remote

    5 days ago

    Full time
    Description

    Key Responsibilities:

    • 5+ years of hands on SAP CRM core configuration and project delivery experience with at least one SAP CRM project full implementation in the Utilities sector.
    • Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
    • Strong Knowledge of Business transaction configuration for example IR
    • Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
    • Comprehensive understanding of the SAP WEB UI and UI component workbench.
    • Must have knowledge of the following business processes with experience in the utilities arena
    • Move in/Move out
    • Payment Scheme
    • Contract management
    • Complaints
    • Campaigns Management
    • Experience with ERMS, SAP Gateway Fiori would be a plus
    • Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.
    • Experience in performing impact assessments in the CRM area and writing lower level design specifications.
    • Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.

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