Workplace Technology Engineer - Delhi - Tide Software

    Tide Software
    Tide Software Delhi

    2 days ago

    Full time
    Description

    ABOUT THE ROLE:

    As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem. This role focuses on delivering a secure, scalable and seamless employee experience by leading the design, deployment and optimization of device management solutions, collaboration platforms and security-integrated tooling. You'll work at the intersection of IT, Security and Employee experience - ensuring that our digital workplace is secure, efficient, and aligned with Zero Trust principles.

    Key Responsibilities:

    • Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
    • Manage and enhance enterprise collaboration and productivity tools including Google Workspace, Slack & Atlassian suite.
    • Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
    • Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
    • Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
    • Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
    • Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
    • Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

    What Makes You a Great Fit

    • Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
    • Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
    • Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
    • Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
    • Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
    • Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
    • Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.
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