Marathi-Hindi Fresher - Pune - Credicus Business Services

    Credicus Business Services
    Credicus Business Services Pune

    1 day ago

    Full time
    Description

    Key Responsibilities:

    • Make outbound calls to customers (sales/support/reminder/follow-up, depending on process)
    • Explain products or services to customers clearly and effectively
    • Handle customer queries, complaints, or requests
    • Maintain daily call logs and update CRM tools
    • Follow call scripts and company guidelines
    • Achieve daily/weekly/monthly call or conversion targets
    • Maintain professional tone and customer focus during calls

    Required Skills:

    • Good communication skills in Marathi and Hindi
    • Basic computer knowledge (typing, using a browser/CRM)
    • Polite, patient, and customer-friendly attitude
    • Willingness to learn and grow in the BPO sector
    • Ability to handle rejection and stay motivated
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