Field Executive Service - Chennai - confidential

    confidential
    confidential Chennai

    21 hours ago

    Full time
    Description
    • Co-ordinate between employees and customers. To take feedback of previous day Work and plan daily schedule.
    • Manpower allotment day to day basis on callbacks received.
    • Carry out annual equipment survey of all elevator under the territory and Plan for repair schedule as a preventive method.
    • Carry out NIS before taking over new construction and modernization job.
    • Conduct toolbox talk with employees.
    • Make employees continuously aware about safe work practices and Conduct Fatality Preventive Audits/ Toolbox Demonstration.
    • Prepare Monthly and quarterly review report.
    • Ensure timely Closure of T/Repair orders.
    • Monitor how to reduce callbacks. More so on top ten calls received. / Random Check for Quality.
    • Adherence to EH&S policy and practices.
    • Create Safety awareness and ensure our employees are working safely.
    • Ensure Zero accident / incident, Ensure Reporting of incident
    • Actively participate in RQC & Safety meetings and review issues and progress.
    • Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
    • Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
    • To conduct FPA and complete corrective actions within targeted completion date.
    • Participate in Incident Investigation if any.
    • Meet clients regularly for rapport development.
    • Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
    • Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
    • Negotiate with clients for price fixation of contracts & T-order business and Mod Orders
    • Handle effective conversions when necessary.
    • Make efforts for acquisition and recoveries & achieving the target.
    • Follow-up invoices/ payments.
    • Update necessary conversion/ recovery cancellation into system.
    • To indent material and Coordinate with Stores for required materials
    • Review regularly, Net O / Payment.

    Education & Experience required

    • Diploma/BE in Engineering
    • 5-8 years in handling service in Elevator industry
    • Excellent Communication & Interpersonal skills
    • Assertive, Proactive, Result orientated and Self-starter
    • Ability / Confidence to handle high profile Key Customers

    Desirable

    • Experience in Elevator industry.

    Role: Service Engineer

    Industry Type: Financial Services

    Department: Customer Success, Service & Operations

    Employment Type: Full Time, Permanent

    Role Category: After Sales Service & Repair

    Education

    UG: Any Graduate

    PG: Any Postgraduate

  • Service Executive

    1 month ago

    Only for registered members Chennai Full time

    Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. · ...

  • Service Executive

    1 month ago

    Only for registered members Chennai

    The Service Executive is responsible for the installation, maintenance, and repair of medical equipment to ensure optimal performance and customer satisfaction. · A career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving techn ...

  • Customer Service Executive

    4 weeks ago

    Only for registered members Chennai, Tamil Nadu

    This is a full-time Customer Service Executive located in Chennai who handles customer interactions. · ...

  • Sales & service executive

    17 hours ago

    MD Tech Health Care Chennai

    We are seeking a dynamic Sales & Service Executive to drive growth for our urology medical equipments portfolio. · Achieve sales targets for urology equipments and consumables · Build strong relationships with urologists, surgeons, and hospital purchase teams · ...

  • Customer Service Executive

    1 month ago

    Only for registered members Chennai

    As a Customer Service Executive, you will play a crucial role in providing exceptional service to our customers. · ...

  • Service level executive

    4 days ago

    Only for registered members Chennai

    This is a full-time on-site role for a Service Level Executive based in Chennai. · ...

  • Service Support Executives

    1 month ago

    Only for registered members Chennai

    +Chennai Based company looking to appoint Service Support Executives. · +install single and 3 phase UPS Systems · +salary plus commensurate with experience · ...

  • Customer Service Executive

    6 days ago

    Only for registered members Chennai

    Customer Service Executive at Tata Communications. · Good written English and communications skills are required. · The job involves managing field partners for successful field maintenance execution and validation, · working in Australian business hours (1.30 IST - 10:30 IST) wi ...

  • Customer Service Executive

    5 days ago

    Only for registered members Chennai, Visakhapatnam

    Customer Service Executive for Textile / Leather / Footwear / PPE in Vizag / Chennai / Tirupur/Bangalore. · Retention of key accounts and organic growth of the business from respective accounts. · ...

  • Customer Service Executive

    2 weeks ago

    Only for registered members Chennai, Tamil Nadu

    This is a full-time on-site role for a Customer Service Executive located in Chennai. The role involves handling key accounts, · responding to customer inquiries, · resolving complaints, · assisting clients with their queries, · and ensuring an excellent customer experience. ...

  • Customer Service Executive

    1 week ago

    Only for registered members Chennai

    We are seeking a proactive and energetic Customer Service Executive to join our Marketing Division.To manage customer interactions and service center operations by registering service requests, coordinating repairs, ensuring turnaround time (TAT), maintaining service records, and ...

  • Client Servicing Executive

    21 hours ago

    confidential Chennai Full time

    We are looking for a highly organized and communicative Client Servicing Executive to join our Digital Agency. · Project & Campaign Coordination: Coordinate digital projects and campaigns from their inception through to successful implementation. · Client-Agency Liaison: Act as t ...

  • Customer Service Executive

    1 week ago

    Only for registered members Chennai, Tamil Nadu

    We are seeking a proactive and energetic Customer Service Executive to join our Marketing Division. To manage customer interactions and service center operations by registering service requests, coordinating repairs, ensuring turnaround time (TAT), maintaining service records, · ...

  • Customer Service Executive

    2 days ago

    Only for registered members Chennai

    The candidate will provide customer service to clients and partners through various communication channels such as phone, email or chat. · He/She will be responsible for handling customer inquiries and resolving issues in a timely manner. · ...

  • Executive - Service Excellence

    3 weeks ago

    Only for registered members Chennai

    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. · Create monthly KPI for the Service Excellence and the entire FSSC. · Organise the training session ...

  • Executive - Customer Service

    2 weeks ago

    Only for registered members Chennai

    We are looking for fluent Telugu/Kannada/Hindi-speaking Customer Support Executives to handle inbound and/or outbound voice calls. · ...

  • Customer Service Executive

    1 week ago

    Only for registered members Chennai, Tamil Nadu, India

    + Customer service executive required with Hindi mandatory at Chennai. · +Customer support. · ...

  • Customer Service Executive

    2 weeks ago

    Only for registered members Chennai, Visakhapatnam

    Tata Capital Ltd is looking for Customer Service Executive to join our team. · Handle customer inquiries and resolve issues professionally. · Provide excellent customer service through various communication channels. · ...

  • Customer Service Executive

    1 week ago

    Only for registered members Chennai, Tamil Nadu, India

    Customer service executive required for rotational shift with Hindi mandatory. · - Customer support · - Freshers & Experience · - Graduation Mandatory ...

  • Executive - Customer Service

    1 month ago

    Only for registered members Chennai

    Join La Freightlift as an Executive-Customer Service in Chennai or Bengaluru where you will have the opportunity to contribute to improving people's lives daily while working with a team of professionals who value integrity attitude organization entrepreneurship customer satisfac ...

  • Client Servicing Executive

    3 weeks ago

    Only for registered members Chennai

    The Client Servicing Executive is responsible for managing client relationships, · understanding client requirements and ensuring timely delivery of services.Excellent verbal and written communication skillsStrong interpersonal and relationship-management skillsProblem-solving an ...

Jobs
>
Field executive service
>
Field executive service in Chennai