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- Manage the entire Facilities function at a Development Centre by the review, planning and implementation of services (Facilities/ travel/ transport/ hospitality/ general engineering services/ voice communication) for the location.
- Lead the Facilities team and interact with the DC EC, local authorities and vendors.
- Lead the Business Continuity and Health, Safety & Environment management systems in order to provide round-the-clock business support to the DC in accordance with the company policy, applicable regulatory guidelines & as per the defined Service Level Agreements (SLAs).
- Interact with external stakeholders of various public govt. departments.
- Define, implement and review standard of services provided in housekeeping, Catering & banquets, ECC, Food courts.
- Evaluate and provide logistics support for events and visitor management in order to ensure hospitality services to all customers.
- Review Facilities Operation at the Dc level.
- Resolve escalations related to Facilities services.
- Spearhead Disaster recovery and Business Continuity process.
- Oversee travel operations.
- Negotiate and execute corporate deals with vendors.
- Negotiate terms & conditions with travel vendors.
- Improve overall operational efficiency and SLA adherence in order to provide travel services in accordance to company policies.
- Authorize facilities/ travel related bills and documents.
- Liaise with concerned authorities for regulatory compliance and company requirements.
- Review and monitor budgets.
- Negotiate deals with vendors.
- Review cost control measures for all areas.
- Review and nurture vendor relations.
- Oversee maintenance of equipment
Assistant Housekeeping Manager - Gurugram, India - Infosys
Description
Duties include the following:
Hospitality Services:
Facilities Services:
Travel services:
Administration & Logistics Services:
Engineering Services: