Travel Agent - Changanassery, India - JOBIN INTERNATIONAL HUMAN RESOURCES DEVELOPMENT PRIVATE LIMITED
Description
JOB DUTIES & RESPONSIBILITIES
Excellent knowledge of reservation software ticket issuance, reissue and refund in Galileo System. Amadeus and Sabre would be advantage
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel international business
Should have an IATA or GDS training certificate
Ability to present, persuade and communicate effectively
support all travel activity in line with eligibility criteria of travellers ensuring time and cost effectiveness and compliance with company policy
ensure all non-used tickets or hotels are reimbursed in timely manner
build relationships internal and externally to benefit the business
develop networks within travel industry to ensure best prices are offered to company and service levels are mutually acceptable by external providers and company
research all travel providers flights hotels etc. within all markets to ensure cost effective bookings for all company personnel address with concerned leadership non-compliant bookings
Suggest the Customer/general public in choosing their destination, transportation, and lodging, and inform travellers of passport and visa requirements, rates of currency exchange, and import duties
Furnish travellers with timetables and travel literature, compute fare costs and make reservations, and sell tours developed by the Company
Must enjoy working with people and must be able to establish effective relationships with their customerseven when those customers are particularly hard to please.
SKILLS REQUIRED
Minimum 2 years of experience in Travel field as Retail Specialist is a must
Good Traits - Pleasing, Presentable and Cheerful candidates
Extraordinary Interpersonal skills
Proficiency in English, Hindi and Arabic languages is an added advantage.
Excellent email writing skills and excellent knowledge in MS office is required
Ready to work in Flexible working hours
Hard working and career oriented