Group Leader- Service and Maintenance - Nagpur, India - Schindler

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We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.

Established in 1998, Schindler India is a wholly owned subsidiary of Schindler Holding Co. We supply elevators, escalators and mobility technology for all market segments: residential apartment blocks, business and shopping centers, high-rise towers as well as transport infrastructure such as metro stations and airport terminals. With sales growth double that of the industry, a rapidly burgeoning portfolio and expanding employee base each year, Schindler India is poised for a leadership position in India in the short term.

Join us as a

Group Leader- Service and Maintenance (Supervisor)

We Elevate... Your Responsibilities

The Assistant/Area Manager - Existing Installations (EI), creates value through managing an area of Existing Installations within a Branch, managing all resources in line with the rules established by the Company, to meet the business targets for the Branch.

• Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training

• Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency.

• Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement.

• Execute and solve retrofits, Directive Letter to Field Information (DLFI) and nonconformities.

• Manage repairs from offer to order including the collection of bad debts.

• Manage the Modernization Transformation

We Elevate... Your Best Self

For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with:

Expertise : Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry. Knowledge and Skills :Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required.

Education : Bachelor's degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred)

We Elevate... You