End User Computing Engineer - Hyderabad / Secunderabad, Telangana - confidential

    confidential
    confidential Hyderabad / Secunderabad, Telangana

    18 hours ago

    Full time ₹800,000 - ₹2,200,000 (INR) per year *
    Description
    • End User Computing Engineer.
    • Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components.
    • Strong knowledge and experience with Windows 10 and Windows 11 Troubleshooting skills.
    • Experience with MS Intune and SCCM is desirable (Autopilot, Device Management, Windows updates, Autopilot, Application deployment, Reporting, etc).
    • Handling and solving issues during and post migration of Win 10 to Windows 11-.
    • Good Troubleshooting Knowledge on Microsoft Intune and SCCM tools.
    • Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
    • Good knowledge of Microsoft's products like Office 365- Responds to customer requests effectively and communicates with them to address issues.
    • Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool (Service NOW) of record.
    * This salary range is an estimation made by beBee
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End user computing engineer