International Voice Process - Noida, India - Carnation Infotech Pvt Ltd

Description

SkillExperience in International Voice Process ( Mandatory)

QualificationAnyGraduation

CTCup to 4.5LPA

Experience1

Timing(7.30 PM to 4.30 AM ) (Nightshift)

LocationNoida

Desiredcandidateprofile

• 6months Experience in international BPO specifically in a VoiceBackend and Email Handlingprocess
  
• Handlecustomer issues escalation calls and coordinate with differentfunctions casemanagement
  
• Excellentcommunication (written and verbal) and comprehension skills inEnglish
  
• Willingto work in 24/7environment
  
• Opento Work fromOffice
  
• HealthcareKnowledge isPreferrable
  

Jobdescription

• Responsiblefor calling insurance companies in US to analyze the claims andfollow up on outstanding Account Receivable(AR)
  
• Capableto capturingdenials
  
• Appealto insurances for pendingclaims
  
• Endto End knowledge of RCM (revenue cycle management)process