Telecaller - Sahibzada Ajit Singh Nagar, India - Desh Bhagat University

    Default job background
    Full time
    Description

    Company Overview

    Desh Bhagat University is the leading private North Indian University with campuses in Punjab. We offer a wide range of courses in Nursing, Dental, Architecture, Pharmacy, Management, and Engineering. With a reputation for providing quality education and producing graduates who excel in their careers, we are known for our hands-on teaching approach, excellent study environment, and world-class research.

    Job Overview

    We are seeking a talented Telecaller to join our team at Desh Bhagat University. As a Telecaller, you will be responsible for making outbound calls to potential students to provide information about our courses and assist them in the admission process. This is a full-time position based in Mohali, Punjab, India. We welcome freshers with less than 1 year of experience to apply.

    Qualifications and Skills

    • Excellent communication and interpersonal skills
    • Strong convincing abilities and a persuasive attitude
    • Proficiency in telecalling techniques and sales strategies
    • Effective time management and organizational skills
    • Highly motivated and target-driven
    • Minimum 12th grade completed

    Roles and Responsibilities

    • Make outbound calls to potential students and provide detailed information about our courses and admission process
    • Answer incoming calls and respond to inquiries or direct them to the appropriate department
    • Maintain a database of prospective students and regularly follow up to convert leads into admissions
    • Meet or exceed daily, weekly, and monthly targets for the number of calls made and students enrolled
    • Build and maintain good rapport with potential students through effective communication and persuasion skills
    • Assist students in the admission process by guiding them through the necessary documentation and requirements
    • Stay updated with the latest information about our courses, admission deadlines, and scholarship opportunities
    • Collaborate with the admissions team to organize and participate in recruitment events and fairs
    • Provide feedback and suggestions to improve the effectiveness of the telecalling process