Lead - ContactCenter - Mumbai
Only for registered members Mumbai, India
1 day ago
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): · Responsibilities: · Responsible to lead A team for Contact Center with project delivery and solar-wind (total observability software of IT assets) projects. · Handle Level 2 and L3 troubleshooting for Contact Centers, , VoIP Pr ...
Job description
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Lead Contact Center Role: · Leads a team in delivering project results for Contact Centers and solar-wind projects, focusing on total observability of IT assets. · Solves Level 2 and L3 issues related to Contact Centers, VoIP protocols, omnichannel interactions, QA/QM modules, So ...
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