SVIP Operations - Nagpur - BIGO

Description

SVIP Operations

We're seeking a professional SVIP Operations & Merchant Partnership Specialist to join our team at Bigo.

• Key Responsibilities:

1. SVIP Client Management:
   •Provide 1:1 service support for SVIP clients, ensuring a premium and seamless user experience.
   •Build long-term relationships with high-value users and proactively identify their needs.
   •Implement and optimize SVIP service processes to enhance satisfaction and retention.

1. Merchant Coordination:
   •Manage communication and partnerships with merchant/sellers across regions.
   •Monitor buy/supply pricing and ensure alignment with internal standards.
   •Handle basic operational documentation, including pricing sheets, data reports, and simple contract-related tasks. Maintain strong professional relationships with merchants to ensure smooth collaboration.