Business Analyst - Navi Mumbai, India - Reliance Industries Limited

Description

Education:
B.E./Btech or MBA (Fulltime)


ResponsibilitiesDigital Platform Implementation:
Lead the planning, coordination, and execution of digital platform implementations.
Collaborate with stakeholders to understand business requirements and translate them into technical specifications.
Work closely with IT teams or external vendors to ensure smooth integration and deployment of digital platforms.
Conduct testing and quality assurance to ensure the functionality and performance of digital platforms meet business needs.


Dashboard Creation and Management:
Develop and maintain dashboards to provide real-time insights into key performance indicators (KPIs) and metrics.
Customize dashboards according to specific business requirements and user preferences.
Analyze data trends and patterns to identify opportunities for process improvements and decision-making.
Ensure dashboards are user-friendly and accessible to relevant stakeholders across the organization.


Master Data Management:
Establish and maintain processes for master data creation, maintenance, and governance.
Define data standards, policies, and procedures to ensure data integrity and consistency.
Collaborate with cross-functional teams to identify and resolve data quality issues.
Monitor data quality metrics and implement corrective actions as needed.


Service Standards Compliance:
Monitor and evaluate service delivery against defined guidelines and standards.
Identify gaps or areas for improvement in service delivery processes and workflows.
Recommend and implement solutions to enhance service quality and efficiency.
Provide regular reports and updates on service performance to relevant stakeholders.

Qualifications

Bachelor's degree in business administration, Computer Science, Information Systems, or related field.

Proven experience (3-6 years) working as a Business Analyst or similar role, with a focus on digital platforms and data management.

Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Basic understanding in dashboard creation tools (e.g., Tableau, Power BI) and data visualization techniques.
Experience with master data management principles and practices.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Detail-oriented with a commitment to accuracy and data integrity.
Project management experience is a plus.