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    • Consulant (Patient Services, Quality Management, Salesforce Health Cloud) - Gurugram, Gurugram, India - Cognitud

    Cognitud
    Cognitud Gurugram, Gurugram, India

    3 weeks ago

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    Description

    Job Title: Consultant (Patient Services, Quality Management, Salesforce Health Cloud)

    Domain: Life Sciences & Health

    As a leading global professional services company, we invite you to explore diverse opportunities in strategy, consulting, digital, technology, and operations within a collaborative environment.

    Your Job Responsibilities:

    • Industry expertise with a global top pharmaceutical, medical devices, or biotechnology firm
    • Familiarity or expertise with business consulting assets or tools like issue trees, implementation frameworks, diagnosis tools, operating model, business process mapping, and more
    • Good functional and domain knowledge with relevant experience in the same area
    • Make presentations to known audiences or clients on functional aspects of your domain
    • Work with multi-functional teams and cross-functional stakeholders
    • Solve complex business problems and deliver client delight
    • Strong writing skills to build point of views on current industry trends
    • Strong program management skills
    • Good analytical and problem-solving skills with an aptitude to learn quickly
    • Good communication, interpersonal, and presentation skills

    Your Capabilities:

    • Rich experience working in a Life Sciences commercial consulting space
    • 4-10 years of progressive business and/or consulting experience; at least 3-4 years of experience in Life Sciences Industry is mandatory
    • Life Sciences Multi-Channel Commercial, Customer Engagement, or Patient Services experience is preferable
    • Qualifications: MBA
    Key Skills:
    • Patient Services: Patient journey mapping, Patient adherence programs, Patient record, Connected Care
    • Salesforce: Salesforce Health Cloud
    • Quality Management: Veeva, Trackwise, Capa, QMS Implementation, Quality, Quality Audit, Deviation, procedural documentation, SOP, Technical Writing, Scrum, Agile
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