Team Leader- Asset Management/ Banking Operations - Gurugram, Haryana

We are hiring Quality Assurance for one of our leading clients. · Handling banking back-office operations · KYC, documentation & transaction processing · Ensuring compliance & process adherence · ...

+Job summary · We are seeking experienced Banking Operation Analyst to manage and resolve customer interactions through digital channels. · +Key ResponsibilitiesManage and resolve customer interactions through digital platforms using multiple systems. · Raise customer pain points ...

This position involves performing financially based investigative and assessment activities. The successful candidate will have experience in Risk Operations/Financial Service roles within a Call Centre environment. · ...

The Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT partnership. · ...

+As a Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. · +A competitive salary based on experience and qualifications · ...

This role involves conducting research and analysis to support banking and financial processes. It requires ensuring data confidentiality and integrity throughout the workflow. · Conduct research and analysis to support various banking and financial processes. · Perform tasks suc ...

The Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and effective ...

+ Conduct comprehensive training on the PEA mandate covering contribution rules eligible instruments holding periods and tax implications. · +Design technical curricula and practical case studies to troubleshoot failed savings plan executions such as insufficient funds or unavail ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT.The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and effective resolut ...

Manage Escalations: Handle ongoing escalation cases to ensure prompt effective and efficient resolution of customer issues related to the program Offline Queue Management Ensure offline queues are managed within a 48-hour SLA Tracking and Reporting Track reasons for escalations t ...

Manage escalations and customer issues to ensure prompt resolution within a 48-hour SLA. Seek solutions for customers and communicate with them to gather information and provide updates. Experience in the credit card industry is preferred. · ...

Conduct comprehensive training on PEA mandate covering contribution rules eligible instruments holding periods tax implications. · ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT. · ...

The Banking Operation Analyst manages escalations, · handles offline queue management within a SLA, · tracks reasons for escalations, · seeks solutions to customer issues, · communicates with customers, · escalates concerns as appropriate.This role requires experience in program ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT partnership. · ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT. · Manage Escalations: Handle ongoing escalation cases to ensure prompt, effective, and efficient resolution of customer issues related to the program. · Cross ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT. · Manage Escalations: Handle ongoing escalation cases to ensure prompt, effective, and efficient resolution of customer issues related to program. · Offline Q ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT. · ...

The Customer Service · Investigator serves as a crucial link between customers and various functional areas within the NTT partnership. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and e ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT partnership. · ...

The Customer Service Investigator serves as a crucial link between customers and various functional areas within the NTT partnership. · The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and ef ...