- Understands and contributes positively to meeting client SLA's, PG's.
- Maintain internal & client defined quality scores.
- Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
- Ensuring proper documentation and follow-ups and follow SOP's
- Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
- Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
- Work with leads to ensure delivery in accordance with standard operating procedures
- Take complete ownership of self-learning & development
- Ability to work in a fast-paced environment with short deadlines.
- Able to practice logical reasoning and critical thinking.
- Education to University degree level.
- 2-5 Years experience
- Coordination, organization, prioritization and multi-tasking
- Problem-solving skills
- Proven ability to follow processes, as well as identifying process improvement opportunities
- Energetic and friendly, upbeat telephone personality, positive "can-do" attitude
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Claims Associate
1 week ago
aiqahealth Gurugram, Haryana, IndiaHandling grievances, legal, networking and crm mails (CEO escalation Case, Clarification CRM, Re settlements Cases, Grievance cases & OS TAT cases etc.) · - Coordinate with the hospital regarding deduction-related queries. · - Process Cashless and Reimbursement Claims Settlement. ...
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Claims Representative Associate
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Optum Gurgaon, IndiaOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Claims Representative Associate
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UnitedHealth Group Gurgaon, IndiaOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Process Associate-voice and Claims
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Process Associate- Life Insurance Claims
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Genpact Gurgaon, IndiaWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Process Associate-life Insurance Claims
3 days ago
Genpact Gurugram, Haryana, IndiaWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Associate - Claims
2 days ago
QBE New Delhi, IndiaPrimary Details · Time Type: Full time · Worker Type: Employee · To process the settlement of insurance claims in compliance to the Company's policy and guidelines. · Primary Responsibilities · - Strategy and Planning · - Nil · - Policy, Process and Procedures · - Maintaining cur ...
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Claims Associate
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Watchyourhealth India Private Limited Delhi, Delhi, IndiaJob Description: · - CRM implants for claim support at client location · - Resolve customer queries on policy coverage and health claim processes · - Facilitate to drive claims app for submission and tracking of claims by employees · - Collect and dispatch claim documents as per ...
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Process Associate- Claims
3 days ago
Genpact Noida, India**_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, _**_dare in reality, and reinvent the ways companies work to make an impact far bigger than just our ...
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Claims Associate Ibas
5 days ago
CHCS Services, Inc Noida, IndiaSUMMARY · ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. · - Ensure claims are adjudicated / adjusted as per the guidelines · - Responsible for timely request and follow-up of any/all required additional information for proper claim adjudication · - Operate within c ...
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Process Associate-claims
1 week ago
Genpact Noida, IndiaWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Process Associate-claims
1 week ago
Genpact Noida, IndiaWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Process Associate- Claims
4 days ago
Genpact Noida, IndiaWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Process Associate- Claims
2 days ago
Genpact Noida, India**_With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bott ...
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Process Associate-claims
4 days ago
Genpact Noida, India**_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bot ...
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Claims - Process Associate
3 days ago
Genpact Noida, India**_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bot ...
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Claims Representative Associate
6 days ago
Optum Noida, Uttar Pradesh, IndiaOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Process Associate- Claims
1 week ago
Genpact Noida, IndiaWith a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom ...
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Claims Representative Associate
1 week ago
UnitedHealth Group Noida, IndiaOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Process Associate – Voice + Claims
3 hours ago
Genpact Gurugram, India Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our p ...
Associate - Claims - Gurgaon, India - Alight
Description
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at
Role Description
An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
REQUIREMENTS
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.