Senior Operations Specialist T500-23265 - Hyderabad - CIBC India

Description

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you'll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you're driving innovation in digital banking or streamlining client onboarding, you'll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you'll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you're ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What You'll Be Doing (position summary):

The Senior Operations Specialist is responsible for settling and processing trades across various settlement platforms. You must understand a range of complex financial products, associated trade events (including bookkeeping activities), and related process flows. The role requires frequent professional engagement with clients, traders, senior leaders, and other support staff. You will also be accountable for providing business identification and consultative support related to the development, analysis, and identification of process changes and / or system enhancements. Proactively analyze and recommend enhancements to existing business processes, clearly communicate rationale, and negotiate solutions to enhance operational effectiveness. Ensure that all assigned initiatives are implemented effectively within your area of responsibility and participate in meetings as a subject matter expert.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed (Responsibilities):

Experience: 3+ years of experience

• Settle and process trades on multiple settlement platforms, ensuring compliance with client agreements and trade commitments.
• Analyze and resolve discrepancies between internal records, custodians, and counterparties, ensuring all trading activity is balanced and settled within specified SLAs.
• Provide business identification and consultative support for process changes and system enhancements, participating as a subject matter expert in relevant meetings.
• Respond to client inquiries and requests, delivering professional and high-quality customer service to ensure client satisfaction.
• Identify, document, and resolve operational or process problems, recommending and implementing enhancements to business processes.
• Liaise with clients, traders, senior leaders, and support staff to facilitate trade confirmations and problem resolution.

Who You Are (Skills / Qualifications):

Must Have Skills:

• Bachelor's degree in business, Finance, Operations Management, or a related field.
• 3+ years of relevant experience in capital markets operations, settlements, or a similar function.
• Experience with settlement platforms (e.g., Euroclear, Clear stream, Neo link, DTC, CDS, Arrow, Broadridge) is preferred.
• Proficiency in English (written and verbal).
• Strong knowledge of financial products, trade events, and settlement processes.
• Exceptional attention to detail, analytical, and problem-solving skills.
• Proficiency in using settlement platforms and related operational tools.
• Effective communication and interpersonal skills, with the ability to build relationships and collaborate across teams.
• Ability to champion change, adapt to evolving processes, and drive operational efficiencies.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.