Customer Service Executive - Mumbai, India - Illusion Dental Laboratory

    Illusion Dental Laboratory
    Illusion Dental Laboratory Mumbai, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description

    Company Overview

    Illusion Dental Laboratory aims to deliver high-quality dental restorations with exceptional customer service, emphasizing technical expertise and personalized care. Based in Mumbai, the company values communication, feedback, and uses top restorative systems like Bruxzir, Lava, Zirconia, and more.

    Job Overview

    Customer Service Executive - Junior position (1 to 3 years of experience) at Illusion Dental Laboratory in Malad, Maharashtra, India. Full-Time employment .

    Qualifications and Skills

    • Excellent communication skills
    • Problem-solving abilities
    • Patience
    • Ability to handle difficult customers
    • Customer Service
    • Customer Relationship Management (CRM)

    Roles and Responsibilities

    • Provide excellent customer service and support for dental restorations inquiries
    • Handle customer complaints and ensure prompt resolution
    • Maintain customer records and update information in the system
    • Collaborate with internal teams to address customer needs and concerns
    • Assist customers with product information and order processing