Captain - Lucknow, India - The Phoenix Mills Ltd

The Phoenix Mills Ltd Lucknow, India

25 minutes ago

Responsible for overseeing the operations and performance of the restaurant
Ensure exceptional customer service and guest satisfaction
Supervise and train the restaurant staff, including servers, hosts/hostesses, and bartenders
Manage reservations and seating arrangements to optimize the use of available space
Take charge of resolving customer complaints and concerns in a professional manner
Maintain high standards of cleanliness and hygiene in the restaurant area
Collaborate with the kitchen staff to ensure timely and accurate food delivery
Monitor inventory levels and assist with ordering supplies and ingredients
Uphold and enforce all safety and security protocols in the restaurant
Handle cash transactions, process payments, and maintain accurate records
Coordinate with the management team to implement marketing and promotional activities
Stay updated on industry trends and implement improvements to enhance the overall dining experience

Captain