Description

Company Summary

"First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work ForTM 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services.

Job Summary

· Demonstrate basic knowledge of escrow. Understanding the basic nature of the domain and relating that post-closing process

· - Knowing when to obtain help in case of issues

· Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation.

· Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others.

· Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved.

· Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables.

· Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others' views.

Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, analysts and business teams.

· Application such as FAST, Sales force, Intelli quick, Reware, Zendesk, etc

· Search tools such as Data Tree, Data Trace, Title flex, etc

· Delivery tools such as E-Mail, Fedex, Fax, Real Time Mail (RTM), etc.

· Retrieving information from Online sites

Minimum of 13 years of formal education – Diploma/Graduate (Commerce/Art/Business Administration) Professional work experience of 0 to 2 years.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out