BPO Tele callers - Mumbai Suburban, India - Tesloye Consultancy Services

    Tesloye Consultancy Services
    Tesloye Consultancy Services Mumbai Suburban, India

    1 week ago

    Tesloye consultancy services background
    Full time
    Description

    Responsibilities

    • Answering phones and explaining the product and services offered by the company.
    • Contacting existing customers as well as prospective customers using scripts.
    • Obtaining customer information and other relevant data.
    • Asking questions to the customer and understanding their specifications.
    • Resolving queries and issues related to the products and services.
    • Making recordings of all the sales phone calls and sales deals.
    • Taking and processing product orders in a professional manner.
    • Maintaining the database of the customers on a regular basis.
    • Suggesting solutions based on customers needs and requirements.

    Requirements

    • High school diploma or equivalent.
    • Work experience as a Tele caller, or a similar role in the Sales Department.
    • Professional certification sales and marketing will be an advantage.
    • Great interpersonal skills.
    • Exceptional oral and written communication skills.
    • Strong organizational skills.
    • Ability to work in a team or individually as and when required.
    • Ability to manage and handle multiple tasks.
    • Outstanding problem-solving skills.
    • Exceptional attention to detail.
    • Hard-working individual.
    • Good time management abilities.
    • Strong decision-making skills.
    • Ability to tolerate stress and pressure.