Senior analysts with eSignature platform experience needed. Primary contact for internal customers, handling inquiries, resolving complaints, training and providing product information via phone, email or chat.
Inquiry Management: Responding to customer inquiries promptly via phone, email or chat.
Problem Resolution: Troubleshooting product/service issues managing complaints and providing solutions exercising considerable creativity foresight and judgment in conceiving planning and delivering ways to grow usage of eSignature.
The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will ...
+ Job summary · The Support Analyst is a key member of an overall team responsible for initial customer contact across the full suite of Reveal software. · ...
The role requires delivering high-quality identity and Access support services and maintaining security posture across the organization. · Timely execution of assigned tasks/Projects is also required. · ...
The Support Analyst is a key member of an overall team responsible for initial customer contact across the full suite of Reveal software.This individual is quick at determining the level of support required and performing triage to prepare tickets for up-line team members. · ...
JOB TITLE: Junior Support Analyst · REPORTS TO: Team Lead, SCI · LOCATION: India · DATE: March 2026 · Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help our customers ...
POSITION SUMMARY · The Junior Support Analyst is a hands-on technical resource who provides L1 support for our enterprise customers. · The Junior Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to ha ...
The Digital Support Analyst will be at the heart of our digital transformation—working closely with product teams, field implementers, and users to support our digital products. · Champion safety and excellence in every interaction. · Provide hands-on support and root cause analy ...
The Support Analyst is a key member of an overall team responsible for initial customer contact across the full suite of Reveal software. · Create a positive customer experience utilizing chat enabled AI technologies. · Respond to customer inquiries in a timely manner and resolve ...
· Description · JOB TITLE: Junior Support Analyst · REPORTS TO: Team Lead, SCI · LOCATION: India · DATE: March 2026 · Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than he ...
About the Role · As part of our continued global expansion, we are seeking a Network Operations Center (NOC) Analyst to join our Service Management Centre team in Hyderabad. This role operates within a follow-the-sun support model, collaborating with teams across Europe, North Am ...
About the Role · As part of our continued global expansion, we are seeking a · Network Operations Center (NOC) Analyst · to join our Service Management Centre team in Hyderabad. This role operates within a · follow-the-sun support model · , collaborating with teams across · Europ ...
We are seeking versatile candidates to join our founding team as Application Support Analysts. This role is designed for freshers and interns who possess a strong foundational understanding of our tech stack. · ...
The Technical Support EFT Analyst is responsible for the administration and support of secure electronic file transfers for Assurant business applications. · Oversee installation and configuration of Globalscape, Connect Direct, Secure Plus, PGP and other file transfer software o ...
Description · JOB TITLE: Junior Support Analyst · REPORTS TO: Team Lead, SCI · LOCATION: India · DATE: March 2026 · Since 1979, Meridian has guided customers in transforming the technology tools and resources they already have into undeniable business value. We do more than help ...
The Service Level Support Professional is responsible for managing and resolving VMS-related case management tickets, coordinating with cross-functional teams, and ensuring high standards of quality and compliance with Service Level Agreements (SLA). · This role involves regional ...
Position Description · Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business co ...
· Overview · POSITION DESCRIPTION · Production Operations Analyst · Summary: Assist in recovery efforts for all events impacting production processes, SLA's and client satisfaction. Principal Responsibilities and Essential Duties: · • Execute and improve Production Support proc ...
Job summary CMDB (Configuration Management Database) Support Analyst is required to join our team in Mumbai/Pune . The ideal candidate will have 4-9 years of experience and be responsible for the ongoing administration , maintenance , and support of the CMDB to ensure it accur ...
We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be · responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo · EDI. · Essential Functions · ● Design, develop, customize, integrate, test, implement, ad ...
