- Configure and maintain ServiceNow Discovery and Service Mapping processes to ensure accurate and comprehensive identification of IT assets, services, and dependencies.
- Understanding requirements and developing the code abiding to ERIE standards.
- Design, develop, and maintain custom probes, sensors, and patterns to extend ServiceNow Discovery capabilities for unique infrastructure and applications.
- Implement and maintain the ServiceNow CMDB, ensuring accurate and up-to-date information about CIs.
- Coordinate with cross-functional teams to resolve data synchronization and reconciliation issues within the CMDB.
- Customize ServiceNow using JavaScript, Angular, and other web technologies to enhance the discovery and CMDB capabilities.
- Integrate ServiceNow with external systems through REST API, SOAP API, and other integration methods.
- Monitor the discovery and CMDB processes to identify and rectify any performance or data quality issues.
- Stay updated with the latest ServiceNow features and enhancements related to discovery and CMDB, recommending and implementing improvements to optimize the process.
- Highlight any issues and / or risks in a timely manner.
- Daily status reporting to stakeholders.
- + Years of experience with (CMDB, Discovery, Software Asset Management, Hardware Asset Management) implementations.
- Must have experience with building Custom Applications in ServiceNow.
- Expertise with Business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
- Experience with JavaScript, HTML and ServiceNow Glide API s.
- Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc
- Provide hands-on development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications.
- Experience in creating and maintaining custom patterns, probes, sensors, and schedules for ServiceNow Discovery
- Understand Credential less and Credential based Discovery.
- Experience in integrating ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.
- Experience in using ServiceNow plugins, such as MID Server, Pattern Designer, and Service Graph Connector.
- Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
- Experience with Integrating ServiceNow Applications with third party applications including cloud applications (AWS)
- Knowledge of ITIL framework and IT operations management concepts
- Familiar with ServiceNow best practices, coding standards, and documentation
- Good customer facing skills and good at communication.
- Enthusiastic to learn and implement new features.
- ServiceNow Certified System Administrator Certified.
- ServiceNow ITSM, ITAM and CMDB, Service Catalogs, JavaScript
- Competitive compensation package comparable to the best in the industry.
- Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
- Comprehensive training and certification programs.
- Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.
- Benefits: Comprehensive health benefits, wellness and fitness programs. Paid time off and holidays.
- Culture: A highly transparent organization with an open-door policy and a vibrant culture
Senior Software Engineer - Hyderabad, India - ValueMomentum
Description
Job Summary:
We are looking for an enthusiastic and technology proficient ServiceNow Developer who understands the complex processing needs of ServiceNow. If you can build applications, love learning and implementing new technology, with the passion to write code.
Know your team:
"Digital and Cloud Solutions LoB is a major contributor to our growth. ValueMomentum provides expert assistance to leading insurance, banking, and healthcare companies for speedy and successful transformation journeys. The Digital & Cloud Solutions team helps in applying digital technologies to create best-in-class customer experiences by seamless orchestration across ecosystems and enhancing operational performance. The service offerings of Digital & Cloud services include App Development, App Modernization, Cloud & Infrastructure Services, and Leveraging ITSM Automation. With matured service offerings focusing on tools and automation and being a partner of choice for our customers and prospects as we move into our growth path, your contribution to this LOB would be critical."
Responsibilities:
As a ServiceNow Developer your day-to-day activities will be as follows:
Requirements:
Candidates are required to have these mandatory skills to get the eligibility of their profile assessed. The must have requirements are:
Desired Skillset:
Candidates having these extra skills on their resumes are an added advantage while assessing the profile. Some of them are as follows:
About the Company:
ValueMomentum is amongst the fastest growing insurance-focused IT services providers in North America. Leading insurers trust ValueMomentum with their core, digital and data transformation initiatives. With a consistent compound annual growth rate (CAGR) of 24%, we have now grown to over 4000 employees. ValueMomentum is committed to integrity and to ensuring that each team and employee is successful. We foster an open work culture where employees' opinions are valued. We believe in teamwork and cultivate a sense of fun, fellowship, and pride among our employees.
Benefits:
We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:
Information:
Interested candidates who fulfill requirements can apply for the role with their updated CVs here. Candidates are requested to be aware of the under our name.