Guest Relation Executive - Hyderabad, India - Gamut HR Solutions

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    Full time
    Description

    Company Overview

    Gamut HR Solutions is a job placement agency dedicated to helping individuals find the right kind of job. With a team of 2-10 employees, we provide personalized job search services to candidates.

    Job Overview

    Full-Time Guest Relation Executive position with Gamut HR Solutions, located in Hyderabad, Telangana, India. Junior level position requiring 1 to 3 years of experience.

    Qualifications and Skills

    • 1-3 years of experience in a similar role
    • Excellent communication and interpersonal skills
    • Customer-oriented mindset with a passion for providing exceptional guest service
    • Proficient in using MS Office applications
    • Ability to multitask and work in a fast-paced environment
    • Strong problem-solving skills
    • Attention to detail and organizational skills

    Roles and Responsibilities

    • Greet and welcome guests in a professional and friendly manner
    • Answer and direct incoming calls and emails
    • Manage guest inquiries and requests in a timely and efficient manner
    • Provide information about company services and products to guests
    • Handle and resolve guest complaints or concerns
    • Maintain a clean and organized reception area
    • Assist with administrative tasks such as data entry and filing
    • Collaborate with other departments to ensure guest satisfaction
    • Upsell company services to potential customers