- Implementation, Upgrade and administration of monitoring tools of SolarWinds (NPM, NCM, SAM, VMAN, SRM, NTA, VNQM).
- Responsible for further developing and enhancing the use of SolarWinds which includes WAN/LAN and server monitoring, reporting, and alerting.
- Need to have core competencies in the administration, support, and operation of the Orion SolarWinds platform including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, NetFlow Traffic Analyzer and VNQM.
- Provide expertise to leverage MIBs, OIDs, and WMI performance counters to diagnose and troubleshoot network problems.
- Review business requirements and improve monitoring of the Orion Platform.
- Configure additional Orion alerts and manage Syslog and SNMP traps.
- Provide expertise to define, monitor, and report on SLAs.
- Collect and analyze network monitoring data to determine the cause of the performance issue.
- Discover and manage additional network elements (e.g. Nodes, interfaces, volumes) using Orion.
- Customize Orion web console and Orion custom properties, views, and menu bars to meet client business needs.
- Create and maintain Orion maps.
- Identify the ways in which Orion can integrate with other management products.
- Create new documentation and update existing documentation.
- Receiving and troubleshooting tickets received based over incident management.