Quality Assurance Senior Analyst - Mumbai - Apex Group

    Apex Group
    Apex Group Mumbai

    3 days ago

    Full time
    Description

    The Role:

    • Understand the global outsourcing policy and framework and support the Global Outsourcing Team in ensuring the business comply with this and supporting in annual refresh of policy and process.
    • To join regular calls and meetings with the Global Outsourcing Team to shadow and learn the business and operating model from an outsourcing perspective.
    • Support the regulated businesses across Apex with maintenance of the Nexus Assurance Navigator system.
    • Take responsibility and ownership of Nexus Navigator and validation and integrity of data within.
    • Work with various technology stakeholders across the business to ensure there is accurate and seamless data feeds and support with development of reporting in and out of the platform.
    • At as project manager for any system, data or reporting projects and initiatives
    • Support the regulated businesses across Apex with Outsourcing tasks within the platform
    • Perform analytics on data outputs
    • Create reports from excel outputs and support with development of dashboards to present data
    • Support the India Outsourcing Lead, GSC and local businesses with maintenance of the Nexus Assurance Navigator system and to support with preparation of reports.
    • Support the India Outsourcing Lead and Local MGT with amending, preparing and reviewing outsourcing spreadsheets
    • Support the India Outsourcing Lead and Local MGT with signing of all outsourcing documents and uploading into the system
    • Support with Nexus Assurance on-going development and system enhancement projects.
    • Act as super user on Nexus, providing support globally and over time supporting with delivering training and guidance on the system
    • Support with various outsourcing projects with internal stakeholders.
    • Maintaining outsourcing registers in excel and on systems.
    • Preparing and presenting quarterly and ad-hoc reporting packs.
    • Assisting in audits including internal audits and risk assessments and reviews from an outsourcing perspective.
    • Maintaining and updating trackers internally and ensuring data integrity and confidentiality of internal information.
    • Be a member of the Global Outsourcing working group and take part in joining each of the initiatives/project teams that this group are tasked with.
    • Preparation of annual due diligence reports

    Quality assurance and control

    Skills:

    • Strong communication and drafting skills including drafting of presentations and reports and supporting in writing policies and procedures
    • Ability to learn and grasp new compliance/risk/regulatory concepts and understanding these across multiple global jurisdictions within the business.
    • Strong work ethic.
    • Adapting and flexible approach towards learning new systems and operational procedures.
    • Ability to work under pressure and tight timelines, excellent time management and multi-tasking skills.
    • Strong interpersonal, verbal and non-verbal communication skills.
    • Team Player with excellent collaborative, analytical, problem solving and organisational skills.
    • Result oriented, detail oriented, team player with ability to work effectively with minimum supervision, in a fast paced, complex and dynamic environment.
    • Very strong MS Office skills (including MS Excel Outlook, MS Word, MS PowerPoint)
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