Mainframe Command Center - Mumbai, Maharashtra

The Command Center Analyst will provide excellent customer service and handle challenging calls professionally. They will also manage work through to completion and respond quickly and efficiently to incoming requests. · ...

To accurately record details of the caller, problem and severity and ensure that Team Leaders are aware of situations which could develop into issues. · ...

+Job summary · Command Center Team Leader immediate manager: Command Center Operations Manager.This role is responsible for the daily functional management of the Command Center to ensure that policies and procedures are adhered to and to achieve contractual and quality SLAs/KPIs ...

Education: · Bachelor s degree in Computer Science, Information Technology, or a related field. · Equivalent experience may be considered. · Experience: · 2+ years of experience in IT operations, Command Centre/Network Operations Centre (NOC) monitoring, or incident management. ...

Job Summary · The Capacity Planning Analyst is responsible for translating business demand into workforce capacity plans and optimized staffing schedules to ensure service delivery, productivity, and cost efficiency across a shared service or GCC environment. · The role combines ...

This role anchors operational efficiencies through data-driven insights and drives end-to-end workforce planning. The Command Center operates a 24x7 cadence for incident management and load balancing. · ...

The Command Center Analyst is responsible for managing workforce schedules and performance on the day of operations to ensure client KPI's are met. This role focuses on analyzing intraday trends, making proactive staffing and scheduling adjustments, and partnering with operations ...

Job Summary · The · Capacity Planning Analyst · is responsible for translating business demand into workforce capacity plans and optimized staffing schedules to ensure service delivery, productivity, and cost efficiency across a shared service or GCC environment. · The role combi ...

The Global Command Center Analyst plays a crucial role in optimizing resource utilization and driving efficiency. This position involves analyzing intraday trends, making proactive staffing and scheduling adjustments, and partnering with operations to ensure client KPIs are met. ...

Command Center Planning Analyst · The Critical Role of a Capacity Planning Analyst in Ensuring Service Delivery and Cost Efficiency. · This role is responsible for translating business demand into workforce capacity plans and optimized staffing schedules to ensure service deliver ...

DescriptionRole Purpose · Drive end-to-end workforce planning (inbound/outbound), real-time performance governance (RTQM), and operational control through the Command Center to ensure superior service levels, optimized capacity utilization, and consistent customer/partner experie ...

This job involves providing technical services in various areas such as BMS, ELV, Access Control and CCTV. · ...

Handle CMS operations surveillance & patrolling ERP audits site assessments GS training VIP escorting loss prevention vendor empanelment liaison with authorities. · ...

Role: VMWare Admin with 6+ years of experience in installation configuration and management of servers using command lines. · ...

To manage servers using command lines and create Guest OS. · Resource allocation (CPU, memory, network, disk)VMWare Server monitoring VMware ESX Management and Troubleshooting. · ...

We are looking for an Abinitio developer with 6+ years of experience in ETL development and production support. The candidate should have hands-on experience with the Ab Initio tool suite and deep knowledge of Cooperating Systems architecture. · ETL development within data wareho ...

This role leads end-to-end IT operations for a leading Indian broking and capital markets business organization. · 20+ years of overall IT experience, with at least 10+ years in IT operations for broking, capital markets, or closely related financial services. · ...

Basic Linux knowledge(e.g., Red Hat Enterprise Linux, CentOS, Ubuntu), command-line skills,system monitoring(e.g., Nagios,Zabbix),log analysis,backup/restore(rsync,tar,Bacula), networking(TCP/IP, DNS), security,and package management(APT,YUM,RPM) · Required Candidate profile · ...

ASPECT GLOBAL: HIRING SURVEILLANCE & SECURITY ASSISTANT" · GROUP PROFILE · A diversified conglomerate with a robust presence across multiple sectors including Hospitality, Real Estate, Infrastructure, Bullion, Industry, Energy, Sports & Entertainment. · Our global footprint spans ...

Role & responsibilities: · Main assignments · To accurately record details of the caller, problem and severity and ensure that Team Leaders are aware of situations which could develop into issues. · To work within, and to, processes and procedures. · To respond quickly and effici ...