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- Manage cash collections from customers through various communication channels.
- Analyze and resolve customer disputes in a timely and efficient manner.
- Identify opportunities for process improvements and implement changes to enhance collections efficiency.
- Collaborate with internal teams to gather necessary information for dispute resolution.
- Bachelor's degree in any stream.
- Excellent English communication skills.
- Prior experience in collections management is preferred.
Cash Collection Specialist - Noida - Genpact

Job title: Process Associate-Invoice to Cash
Description
Overview
Genpact is a global professional services firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Job Summary
We are seeking a highly motivated Cash Collection Specialist to join our team. As a key member of our collections team, you will be responsible for managing cash collections from customers, ensuring timely resolution of disputes, and implementing process improvements.
Responsibilities
Requirements
What We Offer
At Genpact, we offer a dynamic work environment that values respect and integrity, customer focus, and innovation. We are committed to creating a world where everyone has access to quality education, healthcare, and economic opportunities.
About Us
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.
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