Movate - Solution Architect - ServiceNow - Bengaluru - MOVATE TECHNOLOGIES PRIVATE LIMITED

MOVATE TECHNOLOGIES PRIVATE LIMITED Bengaluru

3 days ago

Description

Job Title: ServiceNow Solution Architect

Location: Bangalore

Experience: 8-10 Years

About the Role

The ServiceNow Solution Architect will design and deliver scalable, effective ServiceNow solutions that meet client-specific needs across HR, Finance, and CSM functions.

Key Responsibilities

Solution Design

Lead the architecture and design of ServiceNow solutions for:

HR Service Delivery
Financial Management
Customer Service Management (CSM)

Leverage extensive platform experience to assist clients in developing their Enterprise Service Management (ESM) journey, minimizing technical debt.

Own proposal responses to RFPs, articulating customer requirements and positioning Movates ServiceNow solutions effectively to create compelling, client-focused proposals.

Partner with ServiceNow for solution reviews, licensing, to ensure optimal solution alignment with customers' requirements and industry best practices.

Collaborate with sales and delivery teams to support client needs assessment, proposals, and solution demonstrations.

Client Engagement

Work with clients to define their requirements and design solutions that meet both immediate and long-term business objectives.

Act as a trusted advisor, providing strategic recommendations on ServiceNow functionalities and enhancements to improve and automate HR, Finance, and CSM workflows.

Lead client workshops and presentations to align solutions with business goals.

Practice Building

Collaborate with Movate Propel Labs to develop and maintain IPs and industry-specific solutions, and advance Movates offerings.

Build and update a repository of accelerators, templates, and solution enablers that enhance delivery speed and quality of ServiceNow engagements.

Identify opportunities to expand ServiceNow offerings within existing accounts by showcasing solutions in HR, Finance, and CSM.

Solution Excellence

Maintain golden template and best practices documentation for ServiceNow customization and integration across HR, Finance, and CSM modules.

Provide oversight to technical teams during deployment of ServiceNow solutions and integrations.

Conduct deployment reviews, performance checks, and ensure adherence to architectural standards.

Stay current on ServiceNow product releases and updates, and ensure continuous improvement in delivery.

Requirements

Bachelor's or Master's degree in Information Technology, Computer Science, or related field.
10+ years of IT experience with a minimum of 5 years in ServiceNow architecture and solution design.
ServiceNow certifications in relevant areas such as ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (in Human Resources, Financial Management, or Customer Service Management).
Demonstrated experience in implementation of HR, Finance, and CSM modules within the ServiceNow platform.
Proven track record of designing ServiceNow solutions with a strong understanding of best practices, workflow design, and integration standards.
Strong analytical, client management, and presentation skills.

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