Chat Process - Mumbai, India - Hemocean Outsourcing

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    Full time
    Description

    Company Overview

    Hemocean Outsourcing offers training and placement services with a focus on top to bottom positions. Operating year-round to bridge graduates and companies, it has 2-10 employees and is based in Jabalpur, Madhya Pradesh, specializing in Staffing & Recruiting.

    Job Overview

    Junior position with 1-3 years of experience in Chat Process, located in Malad, Full-Time, at Hemocean Outsourcing

    Qualifications and Skills

    • 1-3 years of experience in BPO or similar role
    • Proficiency in chat platforms like MAIL and CALL
    • Strong communication skills
    • Ability to handle non-voice customer interactions
    • Customer-centric approach
    • Team player and problem solver

    Roles and Responsibilities

    • Handle chat processes efficiently
    • Engage with customers through chats
    • Provide support and assistance via chat platforms
    • Maintain customer satisfaction through chat interactions