Senior Marketing Application Support Analyst - Bengaluru, India - Epsilon

Description

Why we are looking for you

• You have good experience in Cognos administration
• You are good at Cognos installation and migration on Windows

What you will enjoy in this role:

• As part of the Epsilon Data Platform Martech support team you will enjoy working on vast variety of BI tools
• You will have the opportunity to be part of a global team supporting clients in many industry verticals

What you will do

• Work with different groups to design, test, and maintain complex BI deployments with tools like IBM Cognos,SAP Business Objects, Tableau, Micro strategy
• Maintain user accounts following security guidelines, license agreements and access requirements
• Perform auditing functions and required metrics / reports
• Support and troubleshoot production systems as required, optimizing performance, resolving production problems, Implementing minor SP updates and major version upgrades.
• Perform problem solving, debugging, and unit testing for multi-tiered Cognos BI 10/11 landscape (Windows)
• Support the monitoring of system loads, enhancement of reports/queries and other ongoing support tasks
• Work in conjunction with network administrators, database administrators, and security personnel, to provide architecture solutions and administration guidelines for Cognos BI Products
• Configure, implement and maintain Publications and Scheduling (report bursting/ report distribution)
• Provide recommendations for upgrades and own installs of new environments

• Bachelor of Science degree in Business Administration, Computer Science, Information Management, or related degree from an accredited college or university
• 4-7 years of combined experience with administration of Cognos (Preferred/Required) , Tableau (plus), Micro Strategy (plus) and SAP BO (plus).
• At least 4+ years of Cognos security and administration
• Detail-oriented, able to multi-task, prioritize and able to quickly change priorities
• Work prioritization, planning, and sense of urgency
• Executing functional, data level, and system level tests
• Analytical and problem solving skills
• Two (2) years of experience with Architecture and Design is desirable but not required
• Experience with Windows server with good knowledge on Apache Web Server, Apache Tomcat,
• Excellent verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers

Required Certifications:

• Administration certification with any BI tool is a plus.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.