Solutions Engineer - Chennai, India - SurveySparrow

Description

Role - Solution Engineer (PreSales)Location - Chennai

Job DescriptionWe are seeking a self-motivated Solution Engineer (PreSales) with an obsession to deliverWOWs to join our rapidly growing faced paced environment.

As a Solution Engineer(Presales), you will play a fundamental role in achieving our ambitious customer acquisitionand revenue growth objectives. You will be our subject-matter expert helping customersunderstand and evaluate the SurveySparrow platform. The Solution Engineer will beresponsible for supporting prospects by delivering compelling solutions and articulating thebenefits/value proposition of SurveySparrow.

We are looking to hire a consultant who will actas a technical advisor and develop strong relationships with customers, account managers,and cross-functional teams proactively.

Responsibilities:

• Collaborate with sales teams to qualify and understand prospect's use-case using aconsultative approach and ensure successful closure of the sales process with yourflair and panache
• Highlight SurveySparrow's value by preparing and delivering product capacitiesthrough presentations, product demonstrations, POCs, and responding to RFPdocuments.
• Work independently with prospects/customer's technical teams on implementing acomplete solution, based on a series of business and technical reviews.
• Coordinate and create technical solution documents for existing and new productfeatures.
• Liaising with Product Managers and cross-functional teams to provide customerfeedback, feature requests to develop future strategies to refine and enhance theproduct.
• Transfer technical and product knowledge to new hires and peers.

Stay up-to-date on relevant market trends and competitor landscapes.
Requirement:

• Enthusiasm to play a techno functional and a customer facing role with a SaaScompany.
• Be a storyteller, who's comfortable presenting a company and product to anyone inany setting.
• A self-learner who can pick up skills with minimum support and have a curiosity aboutlearning new concepts.
• Flexibility in working in different shifts/regions including the night shift is mandatory.
• High proficiency in English with excellent written and oral skills is a must.