No more applications are being accepted for this job
- Createand maintain strong connections with existing and potential clientsto represent TruAD effectively.
- Execute plannedclient engagement activities and follow updiligently.
- Provide regular client servicingand utilize internal systems to manage relationshipsefficiently.
- Develop and execute retentioncampaigns to ensure client loyalty.
- Identifyand gauge client issues ensuring prompt attention and resolution byinvolving the relevant teams.
- Collaborate withthe marketing and sales team to develop innovative campaigns andstrategies to promote TruAD effectively.
- Stayupdated on the competitive and market space to meet clientrequirements effectively.
- Oversee clientinteractions and collaborate with key team members to enhance theoverall client experience at TruAD.
- Shareindustry best practices and relevant information with the team forcontinuous improvement.
- Identify potentialclients drive business and offer customized solutions to meet theirspecific needs.
- Leverage TruADs pastexperiences and success stories to generate interest and boostdeals.
- Provide regular MIS updates on clientactivities and performance benchmarking against industry standardsand competitors to identify areas forimprovement.
- Monitor and evaluate customerresearch market conditions and competitor data to keep TruAD at theforefront of developments in digitalmarketing.
- Client Servicing skillsmanagement and problem solution
- Indepthknowledge of advertising sales strategies andtrends
- Strong negotiation and contractmanagement skills
- Datadriven and strategicproblemsolving approach with attention todetail
CRM Manager - Mumbai, India - TruAD
Description
CompanyOverview:TruAD is a leading company inthe IT Services and IT Consulting industry. We specialize inproviding comprehensive solutions to our clients leveraging ourexpertise and innovativetechnologies.
RoleandResponsibilities:
CandidateQualifications:
Experience: 57 years inClient Servicing/CRM roles with a Marketing Company or AdvertisingAgency.
RequiredSkills:
clientservicing,client engagement,problem solution,advertisingsales,strong negotiation,crm