Analyst - WFM (Real Time Analyst) - Mumbai City

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. · ...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We make the world smaller for our customers and bigger for our people. · ...

The WFM Reporting Analyst will work on developing dashboards and reports for the Workforce Management team. They will collaborate with internal and external stakeholders to ensure accurate and updated information is available to the business at all times. · ...

The WFM Reporting Analyst will develop dashboards and reports for the Workforce Management department. They will work closely with internal and external stakeholders to ensure correct and updated information is available to the business at all times. · ...

The Reporting Analyst will develop dashboards and reports for Workforce Management, working closely with internal and external stakeholders. · Design performance efficient reports and visualizations · Making large data more accessible ...

Design performance efficient reports and visualizations for business audiences transforming complex data into accessible formats. · ...

We are here to solve complexity by connecting millions of flights and travelers across the globe from search and selection to trip and beyond. · Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. · We strive ...

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. · ...

Manage all operational support aspects of the contact center and facilitate and monitor workforce planning issues including staffing scheduling and forecasting systems. · ...

Join Teleperformance – Where Excellence Meets Opportunity. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. · Oversees all operational support aspects of the contact center. · ...

We are looking for a detail-oriented WFM Executive to support our BPO operations team. · Monitor real-time performance and highlight deviations · Drive real time management performance · Would constantly monitor track communicate and document real time floor activities in terms o ...

+We're Hiring: Real-Time Analyst/ Workforce management – BPO Customer Service Operations (WFM / MIS / RTM). · ++Forecast call volumes and staffing needs. · Prepare and manage agent schedules to ensure optimal coverage. · Conduct Real-Time Monitoring (RTM) of agent adherence and s ...

This role anchors operational efficiencies through data-driven insights and drives end-to-end workforce planning. The Command Center operates a 24x7 cadence for incident management and load balancing. · ...

The Workforce Management (WFM) Manager is responsible for overseeing and optimizing all aspects of workforce planning, scheduling, and real-time management. · Lead, mentor, and develop a team of WFM professionals. · Develop and implement workforce management strategies to align s ...

Support and configure global HR systems with a focus on plant shift scheduling and workforce management. Partner with HR and business teams to deliver scalable user-friendly technology solutions. · ...

Support and configure global HR systems with a focus on plant shift scheduling and workforce management. Partner with HR and business teams to deliver scalable, user-friendly technology solutions. · Infor WFM or similar tools. · ...

We are hiring an IT & Data Analyst Executive to manage IT support and perform data analysis for workforce management operations. · Provide IT support and resolve technical issues. · Analyze data, create reports and dashboards. · ...

WearecurrentlyseekingatentledandanalyticalCallCenterReal-TimeAnalysttojoinourWorkforceManagement(WFM)Team.Ifyouarepassionateaboutoptimizingcallcenteroperationsandensuringtop-notchserviceweinviteyoutoapply. · Bachelorsdegreeinrelatedfieldorequivalentworkeexperience. · Previousexpe ...

Support and configure global HR systems with a focus on plant shift scheduling and workforce management. · ...

+Job summary · WFM Analyst / RTA - US Contact Center.+Responsibilities · Real-time queue monitoringScheduling, forecasting, capacity planningMIS & reporting+ ...