OMS & IBM Call Center, Sterling - Hyderabad / Secunderabad, Telangana - confidential

Description

• Hands on experience with Sterling OMS & IBM Call Center (Order flow, Sourcing & Scheduling, Inventory management, Payments, Fulfilment, Returns & Exchanges)
• Good experience in Sterling User exits, Agents, Sterling Business Center, SST, Application Manager
• Strong experience in Retail Supply chain management systems
• Experience on Automation and scripts creation and execution using Selenium
• Strong in Automation frameworks using Java , Selenium, BDD Cucumber
• Strong experience in writing SQL queries, API testing
• Basic knowledge in Unix environment
• Work with the Business and project team to understand test requirements.
• Design the test strategy, test plan, and write test cases and test results for Sterling OMS. Including unit testing, end-to-end testing and UAT.
• Estimate test efforts.
• Plan, manage and execute functional, regression, and integration testing.
• Ensure requirement traceability documents are created and demonstrate appropriate test coverage.
• Monitor testing/QA metrics, reports & SLAs and share results with appropriate project teams.
• Control and manage daily test activities through daily Agile Scrum stand-up meetings.
• Sterling OMS & IBM Call Center (Order flow, Sourcing & Scheduling, Inventory management, Payments, Fulfilment, Returns & Exchanges)
• Sterling User exits, Agents, Sterling Business Center, SST, Application Manager
• Java, Selenium, BDD cucumber Automation, RestAssured
• Retail Supply chain management domain knowledge