- Design creative and scalable Oracle Utilities solutions that meet business, technical, and operational requirements.
- Serve as a techno‑functional expert across:
- Customer Care & Billing (CCB)
- Customer to Meter (C2M)
- Meter Data Management (MDM – Oracle/Siemens)
- Service Order Management (SOM)
- Smart Grid Gateway (SGG)
- Operational Device Management (ODM)
- Lead requirement‑gathering workshops, business discussions, and solution design sessions.
- Translate business needs into detailed functional specifications, process flows, and configuration guidelines.
- Act as the primary liaison between the business, IT teams, and implementation partners.
- Define project objectives and ensure alignment with customer goals and organizational direction.
- Lead fact‑finding, analysis, and documentation sessions.
- Configure Oracle Utilities modules and support technical teams in design, development, and testing.
- Conduct business process analysis, focusing on meter‑to‑cash (M2C) flow, billing, collections, and customer operations.
- Support data cleansing, configuration, customizations, interfaces, testing, training, deployment, and post‑go‑live.
- Maintain complete and updated documentation for all functional deliverables.
- Manage and negotiate functional scope to ensure smooth delivery and minimize risks.
- Identify potential risks/issues early and support mitigation efforts.
- Evaluate new features, conduct impact analysis, and support script/code updates as required.
- Collaborate with Quality Assurance and Continual Improvement teams to maintain ISO, ISMS, and Risk Management compliance.
- Facilitate key functional areas including:
- Process Mapping
- Interfaces
- Change Management
- Work closely with stakeholders across multiple departments to ensure alignment and user adoption.
- Support business change initiatives and organizational readiness activities.
- Bachelor's degree in computer science, IT, Engineering, or relevant field.
- 10+ years of proven experience in Oracle Utilities implementations.
- Strong hands-on experience with Oracle Utilities Application Framework (OUAF).
- Functional expertise in CCB or C2M, including configuration, enhancements, and solution design.
- Deep understanding of Meter-to-Cash and Billing processes.
- Strong SQL skills for functional analysis and troubleshooting.
- Experience working across business and IT teams at multiple organizational levels.
- Proven background in business change management and functional leadership.
- Experience managing workshops, requirements, scope, and solution governance.
- Ability to operate in fast‑paced, multi‑tasking environments.
- Oracle Utilities Functional Architecture
- Business analysis & requirements documentation
- Workshop facilitation
- Solution design & integration analysis
- Change management
- Strong communication & presentation skills
- Analytical and problem‑solving capability
- Ability to work collaboratively and independently
- Positive, proactive, and team‑oriented mindset
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Oracle Utilities Techno Functional Consultant - India - LTIMindtree
Description
Role: Oracle Utilities Techno Functional Architect
Experience: 10+ Years
Location: Onsite – Doha, Qatar
Key Responsibilities
Functional Architecture & Solution Design
Project Delivery
Governance & Quality
Cross‑Functional Leadership
Requirements
Education
Experience
Mandatory Skills
Additional Skills
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