Boarding Gate Executive - Bhopal

Job Title: · Boarding Gate Executive Company: · Bluespirit Location: · Bhopal, Madhya Pradesh, · India Contract Details: · Full-time About the Company: Bluespirit is a leading airport ground handling company based in Bhopal, Madhya Pradesh. We provide a range of services to airl ...

Job description

Job Title:

Boarding Gate Executive Company:

Bluespirit Location:
Bhopal, Madhya Pradesh,

India Contract Details:
Full-time About the Company: Bluespirit is a leading airport ground handling company based in Bhopal, Madhya Pradesh. We provide a range of services to airlines and passengers, including ground handling, cargo handling, and passenger assistance.

Our team is dedicated to providing efficient and high-quality services to ensure a smooth and comfortable travel experience for our clients.

Job Overview:

We are seeking a highly motivated and customer-oriented Boarding Gate Executive to join our team at the Bhopal airport.

The ideal candidate will be responsible for ensuring the smooth and timely boarding of passengers, as well as providing excellent customer service to all passengers.

Key Responsibilities:
Greet and assist passengers at the boarding gate, ensuring a smooth and efficient boarding process
Check and verify passengers' boarding passes and travel documents
Assist passengers with any special needs or requests, such as wheelchair assistance or special meals
Communicate flight information and updates to passengers in a clear and professional manner
Coordinate with other airport staff and airline representatives to ensure a seamless boarding process
Handle any issues or complaints from passengers, and escalate to the appropriate department if necessary
Maintain a safe and secure boarding area, following all airport security protocols
Handle cash transactions for excess baggage fees or other services, and maintain accurate records
Provide excellent customer service to all passengers, addressing any questions or concerns they may have
Assist with any other duties as assigned by the supervisor or manager


Qualifications:
High school diploma or equivalent
Previous experience in customer service or airport operations is preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Strong problem-solving and decision-making skills
Ability to handle multiple tasks and prioritize effectively
Must be able to work flexible hours, including weekends and holidays
Proficiency in English and Hindi, both written and spoken.

If you are passionate about providing exceptional customer service and have a strong desire to work in the aviation industry, we encourage you to apply for this exciting opportunity with Bluespirit.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Join our team and be a part of our commitment to excellence in airport ground handling services.