Sales Coordinator - Navi Mumbai, India - Right Head India

    Right Head India
    Right Head India Navi Mumbai, India

    1 week ago

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    Full time
    Description

    Job Overview

    The Sales Coordinator is responsible for coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material.

    CTC: 3LPA

    Location: Panvel, Navi Mumbai

    Shift Time: 9:30 to 6:30

    Responsibilities and Duties

    Pre-Sales Coordination

    • Acknowledge enquiries received through various channels emails, website, telephone
    • Understanding the enquiry and identifying relevant vendors/stock items for the same
    • Floating the enquiries to the right vendors and receiving pricing from them
    • Coordinate with concerned person for pricing of stock items
    • Preparing quotations and sending the same to salesperson/customers
    • Follow up and negotiation with customers for the quotations

    Post Sales Coordination

    • Update Sales Orders
    • Coordinate with Procurement to check Procurement Status
    • Coordinate with Warehouse & Logistics for Dispatch Status
    • Coordinate with Service & Maintenance Team for Service Status
    • Follow Up with Clients for Payments

    After-Sales Service

    • Building and maintaining relationships with clients through telephone calls and emails
    • Understand and attend to clients grievances related to product and service
    • Facilitating service support for defective products and ensuring that the issue is resolved
    • Managing issues that arise due to defaults on the part of the customer.

    MIS & Reporting

    • Updating SAP
    • Updating Sales Registers
    • Preparing daily/weekly and monthly reports

    Qualifications

    • Any Graduate
    • Minimum 3 to 5 years of experience is required. Candidates from Marine industry will be preferred.
    • Need to know SAP Software. COMPULSORY
    • Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot tables
    • Demonstrated ability to assist senior management and sales representatives with any additional work as needed
    • Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services
    • Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
    • Must have strong communication skills to create and distribute company-wide newsletters and memos
    • Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and site inspections