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- Acknowledge enquiries received through various channels emails, website, telephone
- Understanding the enquiry and identifying relevant vendors/stock items for the same
- Floating the enquiries to the right vendors and receiving pricing from them
- Coordinate with concerned person for pricing of stock items
- Preparing quotations and sending the same to salesperson/customers
- Follow up and negotiation with customers for the quotations
- Update Sales Orders
- Coordinate with Procurement to check Procurement Status
- Coordinate with Warehouse & Logistics for Dispatch Status
- Coordinate with Service & Maintenance Team for Service Status
- Follow Up with Clients for Payments
- Building and maintaining relationships with clients through telephone calls and emails
- Understand and attend to clients grievances related to product and service
- Facilitating service support for defective products and ensuring that the issue is resolved
- Managing issues that arise due to defaults on the part of the customer.
- Updating SAP
- Updating Sales Registers
- Preparing daily/weekly and monthly reports
- Any Graduate
- Minimum 3 to 5 years of experience is required. Candidates from Marine industry will be preferred.
- Need to know SAP Software. COMPULSORY
- Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot tables
- Demonstrated ability to assist senior management and sales representatives with any additional work as needed
- Have a strong work ethic and are eager to learn and make new sales with customers, including add-on services
- Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence
- Must have strong communication skills to create and distribute company-wide newsletters and memos
- Must be able to assist in all sales and marketing campaigns as needed, particularly through presentations and site inspections
Sales Coordinator - Navi Mumbai, India - Right Head India
Description
Job Overview
The Sales Coordinator is responsible for coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material.
CTC: 3LPA
Location: Panvel, Navi Mumbai
Shift Time: 9:30 to 6:30
Responsibilities and Duties
Pre-Sales Coordination
Post Sales Coordination
After-Sales Service
MIS & Reporting