Production Analyst - pune
Only for registered members pune, India
1 week ago
* This salary range is an estimation made by beBee
Job summary
The Production Analyst will be responsible for undertaking Service Operation support activities, including run book, incident, and problem resolution. The role requires a good understanding of the activities required to execute Service Management functions and the ability to follow all guidelines and controls for the relevant processes to ensure compliance and quality.
Responsibilities
- Undertake start of day, intra-day, end of day and end of period procedures as defined in the Service Operations run book to ensure that production configuration items deliver required services
- Ensure familiarity with the applications, tools, feeds, data, batch files etc that are being managed and / or supported
- Maintain a thorough understanding, sufficient to meet target Service Level Agreements, of the knowledge required to provide effective technical support (including understanding of market feeds, reference data problems, batch processes, system interfaces, business rules etc.)
- Derive and apply strategies for resolving and solving application incidents/problems. Apply business and required technical skill sets to resolve issue promptly and accurately. Seek early advice where appropriate.
Job description
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