KYC Analyst - Bengaluru / Bangalore - Jobshop

    Jobshop
    Jobshop Bengaluru / Bangalore

    5 days ago

    Full time ₹400,000 - ₹900,000 (INR) per year *
    Description
    • Monitor fraud queues to identify and prevent fraudulent activities in customer accounts and block risky transactions.
    • Conduct thorough investigations using internal tools to detect suspicious behaviors.
    • Analyze chargeback data to uncover fraud patterns and trends.
    • Deliver exceptional customer support via written and verbal communication for both customers and prospects.
    • Share fraud insights across Toast fintech products to improve detection and prevention.
    • Handle escalations effectively and provide optimal resolutions to customer concerns.
    • Recommend and implement improvements to fraud SOPs and detection methodologies.
    • Collaborate with Data Analysts, Product, and Engineering teams to enhance fraud tools and processes.
    • Roles Involved:
    • Transaction Monitoring, Risk Assessment & Management, Fraud and Financial Crime Prevention
    • Internal Controls and Monitoring, Reporting and Documentation
    • Liaison with Regulators and Auditors, Risk Mitigation Strategy Development
    • Experience with CDD/EDD/PEP, SAR/ATO/Money Mule cases, Sanction Screening
    * This salary range is an estimation made by beBee
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