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    • Servicenow Solution Architect - Bengaluru - Birlasoft Limited

    Birlasoft Limited
    Birlasoft Limited Bengaluru

    1 month ago

    Default job background
    Description

    Job Title

    ServiceNow Solution Architect

    About the Job

    The candidate should require mandatory ServiceNow experience.

    Key Responsibilities

    • Lead the design and architecture of strategic solutions within the ServiceNow platform to meet business requirements.
    • Collaborate with stakeholders to understand business needs and translate them into technical solutions.
    • Design and develop custom applications, modules, and workflows focusing on IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
    • Provide technical leadership and guidance to development teams ensuring adherence to best practices and standards.
    • Evaluate existing systems and processes to identify opportunities for improvement using ServiceNow.
    • Design and implement integrations between ServiceNow and other systems and applications using technologies like REST, SOAP, and MID Server.
    • Collaborate with cross-functional teams to ensure successful delivery and implementation including testing, deployment, and post-implementation support.

    Skills Required

    • Minimum 6 years of experience in ServiceNow development and architecture with expertise in JavaScript, HTML, CSS, and ServiceNow scripting languages.
    • Proven experience designing and implementing complex solutions with a strong understanding of ITIL processes and principles.
    • ServiceNow certifications required.
    • Strong leadership and communication skills with ability to collaborate effectively and lead cross-functional teams.

    Additional Requirements

    • Excellent problem-solving and analytical skills with ability to think strategically and propose innovative solutions.
    • Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
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