Senior Analyst, WFM - Hyderabad

We are looking for a highly skilled and experienced Analyst to join our team in the WFM department. · Strong understanding of work management principles and practices. · Excellent analytical and problem-solving skills. · ...

Key responsibilities include MIS Advance Excel Knowledge and ability to be highly organized with an emphasis on accuracy and timeliness. · ...

Ascensus is the leading independent technology and service platform powering savings plans across America. · ...

Analyst required with advance excel knowledge and strong communication skills to work with peers. · ...

Ascensus is the leading independent technology and service platform powering savings plans across America. · MIS Advance Excel Knowledge Required. · Candidate should have good knowledge wrt MIS reporting, formulas, pivot table, H and V lookup. · ...

Lead Analyst responsible for managing real-time workforce performance in Ascensus's Contact Center. · ...

Lead and manage a team of Real-Time Analysts to monitor and optimize workforce performance in real-time. Develop and implement real-time monitoring strategies to ensure service level objectives are met. · ...

Ascensus is leading independent technology service platform powering savings plans across America providing products expertise that help nearly 16 million people save for better today tomorrow. · Lead manage team of Real-Time Analysts RTAs monitor optimize workforce performance i ...

Analyze complex data sets to identify trends and patterns providing insights to stakeholders develop and implement process improvements to increase efficiency and productivity collaborate with cross functional teams to drive business growth achieve goals design maintain reports d ...

We are seeking a Lead Analyst to manage a team of Real-Time Analysts and monitor workforce performance in real-time. · Develop and implement real-time monitoring strategies. · Analyze data to identify trends and opportunities for process improvement. · ...

Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Model FTE requirement for long term ...

Create Capacity Plans for Enterprise and co-create with partners for their sites. Prepare, monitor, and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements. · ...

The role involves creating capacity plans for enterprise and co-creating with partners. It requires preparing mathematical models and leveraging WFM tools to generate staffing requirements. · Create capacity plans for enterprise and co-create with partners. · Prepare mathematical ...

Create Capacity Plans for Enterprise and co-create with partners for their sites Prepare monitor generate appropriate mathematical models leverage WFM Tools to generate staffing requirements Oversee overall Capacity planning HC Continuously monitor performance against plans refin ...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. · ...

We are seeking a highly motivated and experienced Real Time Analyst II to focus on stakeholder management, executive communication, and delivering actionable insights through data reporting and analysis. · Manage stakeholder expectations and ensure alignment on deliverables, time ...

+ Support agents and operational teams to optimise SLA and efficiency while protecting agent well-being. · Grow and level up the WFM team. · + Grows and levels up the WFM team. · Sets scheduling strategy for the upcoming 3 months or intraday strategy for the next 2 weeks. · + , · ...

Hiring for WFM Analyst Immediate joiners Night shifts Work from office Graduation mandatory 5 days working 2 way cabs · ...

The UKG Support Analyst will focus on configuring and maintaining calculated accruals within the UKG Pro Workforce Management application. · Ensure accurate Accruals configuration and timely resolution of support tickets related to timekeeping and accruals. · Collaborate with HR ...

+The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. · ...