WFM Analyst - Gurgaon

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. · Analyze data and metrics to identify the customer serv ...

Airbnb is a trusted community marketplace for people to list, discover and book unique travel experiences around the world. · Analyze data and metrics to identify the customer service level that Airbnb is providing · Effectively communicate across the broader Airbnb team and our ...

A WFM Analyst analyzes data and metrics to identify the customer service level that Airbnb is providing; proactively identifies opportunities for operational improvement. · ...

Intraday real time monitoring of service levels for all queues at all sites 24/7/365 and Real time monitoring of associates performance from all teams at all sites. · Intraday real time monitoring of service levels for all queues at all sites 24/7/365 · Real time monitoring of as ...

We are looking for a WFM Analyst to join our team in Gurgaon. The successful candidate will be responsible for real-time monitoring of service levels and associate performance. They will also be expected to drive real-time impacts to staffing and communicate with the WFM team and ...

We are looking for a highly skilled and experienced WFM Analyst I to join our team in Bengaluru. · Strong understanding of customer experience management principles and practices. · Excellent communication and interpersonal skills, with the ability to work effectively with divers ...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. · ...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. · Scheduling Excellence: Develop maintain and optimize ag ...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. · ...

We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's s ...

Oversee all operational support aspects of the contact center including staffing scheduling and forecasting systems Facilitate and monitor workforce planning issues ensuring seamless execution of plans Develop and implement training programs across the contact center to enhance e ...

We are looking for a highly skilled and experienced WFM Scheduling Analyst I to join our team in Bengaluru. The ideal candidate will have 1-2 years of experience in the field. · Roles and Responsibility · Analyzes contact center trends, including call volume, patterns, staff prod ...

Business Analyst · Ready to shape the future of work? · At Genpact, we don't just adapt to change—we drive it. · Ai and digital innovation are redefining industries, · and we're leading the charge. · We're seeking a Business Analyst who will play · a key role in building advanced ...

Ready to shape the future of work? · At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to ...

Analyzes contact center trends and conducts call pattern forecasting to help meet business unit objectives. · ...

Analyze real-time data to identify trends and patterns. · ...

Job summary · EXL is a leading data analytics and digital operations solutions company that partners with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. · ResponsibilitiesCreate forecasts, schedul ...

Description · Skills Requirements: · Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail · Solid critical thinking, problem solving, and interpersonal skills · Demonstrates ability to give and receive feedback with peers and business ...

The WFM analyst will prioritize workload meet deadlines and perform multiple tasks with attention to detail. The job requires solid critical thinking problem solving and interpersonal skills. · ...

This position is part of the Client's Workforce Management Team within the Customer Experience Group where we strive to improve the customer experience and reduce expenses. The role will assist in scheduling Customer Care agents to the arrival pattern of calls. · Monitor real tim ...