German Language Expert - Mumbai, India - Talent Corner HR Services Pvt Ltd

Description

Job Title: German Language Expert

Experience: 1 to 2 years

Location: 1-B, Goldline Center, Malad Link Road, Mumbai

Shift: Rotational Shifts

Roles & Responsibilities

• German Language Expertise responsible for managing accounts and ensuring clients are satisfied.
• Translate mails from German to English and English to German.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and handle customers' needs.
• Act as the point of contact and handle customer's individual needs.
• Generate new business using existing and potential customer networks.
• Resolve customer queries and handle their requirements promptly.
• Supervise account representatives to ensure sales increase.
• Coordination with client and internal departments on call or by mail and resolve queries.
• Report on the status of accounts and transactions.
• Follow up with the client regarding payment.

Requirements

• German B2 level mandatory.
• Proven work experience as a German Language Expert
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Understanding of MS Office and CRM software
• Exceptional customer service skills.
• Strong work ethic.
• Good sales skills.