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- Support end users during shifts and ensure passdown between shifts to team members.
- Accountable for all system recovery in response to system monitoring, site walk or incident calls. Strict compliance to established documents, guidebooks or runbooks, and follow through with subject experts on the document revision to maintain relevant.
- Guide the team in technical related activities, such as preparation, setup, testing and continuous improvement. Apart from achieving the objective within the agreed timeline, the ability to prioritize and divide the tasks among the team by utilizing the individual talent to minimize complexity is the key essence to teamwork success.
- Inspire the team by keeping a high level of customer service and computer literacy to a wide range of customers. Willing to listen and maintains open communication to understand any request or feedback while follow through on satisfaction survey upon delivery.
- Participates in activities or identifies opportunities to enhance own knowledge and skills. Willing to share knowledge gained and be mentor to members not within the same shift external.
- Be the master in housekeeping, ensure safety in workplace and discipline in inventory control.
- Participate in on-call 24/7 support rotations.
Associate Field Service Engineer - Sanand, India - Micron
Description
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR49361 Associate Field Service Engineer