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    Fashion Consultant - New Delhi, India - Burgundy Brand Collective

    Burgundy Brand Collective
    Burgundy Brand Collective New Delhi, India

    5 days ago

    Default job background
    Full time
    Description

    Job Title: Customer Service Executive

    About us:

    Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts a marketplace for curated gourmet gifts and Papabubble an artistic, youth-oriented global candy brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

    Job Description:

    Assisting the customer though the buying cycle

    Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising

    Closing and opening of the store responsibly

    Driving store-level sales

    Supporting the manager and team

    Managing store assets and equipment

    Maintaining in-store visual merchandise

    Providing feedback and on-ground insights

    Skills and Experience Desired:

    At least 2 years of experience in Retail sales

    Prior experience with an international fashion brand or a footwear brand

    Customer service orientation

    Comfortable with relevant computer applications

    Knowledge of customer service principles and practices

    Verbal and written communication skills - English

    Team player with good listening skills

    Ability to resolve customer concerns diplomatically

    Honest, mature and well-organized

    Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude

    Qualifications: Graduation (Any stream)

    Reporting: Store Manager

    Reporting: Store Manager

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