Online Reputation Management Director - Bengaluru, India - Whizz HR

Description

Whizz HR is looking for an ORM Director/Social Media Director to work with an award winning digital agency in Bengaluru.

Responsibilities

• Analyze reputation factors and measure brand reputation
• Create an amazing client experience by providing positive content via email, posts, and tweets
• Contribute to the brand's excellent reputation by regularly reviewing information about our products and services from different outlets, including search engines, social media and communities, blogs, and forums
• Examine the facts surrounding social media (negative) comments to provide positive and professional responses
• Recognize possible negative situations and crises and use conflict resolution concepts to solve issues
• Provide mechanisms to prevent and effectively deal with online reputation threats
• Monitor and assess revised and new content to make improvement suggestions for SEO optimization
• Detect ongoing trends and mitigation options by collecting and analyzing online data
• Submit regular reports to the management

Requirements

• Bachelor's degree in Digital Marketing, Business Management, Communication, or related field (Master's degree preferred)
• 5+ years of experience in Digital Marketing or Social Media Management
• Hands-on experience with social analytics, SEO, business intelligence, and social media listening tools, such as Sprout Social, Keyhole, Mention, and BuzzSumo
• Working knowledge of content development and management
• Excellent analytical, communication, problem-solving, time management, and interpersonal skills

Interested candidates please mail me your resume at

Warm regards,

Sairose Mosani

Whizz HR