Product Support - Bengaluru, India - Mercedes-Benz

Description

Tätigkeitsbereich:
Forschung & Entwicklung incl


DesignFachabteilung:
Xentry Authoring & Parts Management DrivetrainGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:sofortVeröffentlichungsdatum:4Stellennummer:MER2VMY Join usAufgaben

ProjectProduct Support & Reliability – T5EducationBachelor's Degree in Mechtronics /Electrical/Electronic or equivalentExperience

• yearsJob Responsibilities· Leading of the team of Product Support and Reliability engineers· Definition of the project strategy in relation to the dept. strategy· Contribution to the definition of the strategy of the dept. and the center as well· Providing precise technical solution for complex vehicle issues from headquarters to global field technical support managers· Discuss with the stakeholders (Quality/Development/Purchase) to find a solution for the potential issues from the product· Documenting vehicle issues & it's potential impact for participating in technical meeting(s) from different departments (Legal/Certification/Quality/Development)· Technically responsible in the after-sales for global field service measure preparationSkills Required· Strong technical know-how of the modern vehicle systems & it's complex vehicle diagnosis· Must have HV (High Voltage) safety awareness & experience with HV Battery/HV Battery Chargers/etc.· Proven leadership skills in handling the projects with multiple dependencies and stakeholders.· Very good interpersonal, communication and intercultural skills· Strong awareness of After-sales business operations· Excellent Written and communication skills in English· German language proficiency is an added advantageBenefitsMit­arbeiter­rabatte möglichGesund­heits­maß­nahmenMit­arbeiter­handy möglichEssens­zulagenBetrieb­liche Alters­ver­sorgungHybrides Arbeiten möglichMobilitäts­angeboteMit­arbeiter EventsCoachingFlexible Arbeits­zeit möglichBetriebs­arztKantine, CaféBarriere­frei­heitGute An­bindungPark­platzKinder­betreuungMit­arbeiter­beteili­gung möglich