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Gurgaon

    Software Engineer - Gurugram, India - Teleperformance Global Services Pvt Ltd.

    Teleperformance Global Services Pvt Ltd.
    Teleperformance Global Services Pvt Ltd. Gurugram, India

    1 week ago

    Default job background
    Description

    Responsibilities and Requirements:


    • Participate in initial kickoff calls to gather and assess requirements, ensuring all necessary inputs are obtained.
    • Review requirements and documents, devising development plans accordingly.
    • Coordinate with other teams to ensure timely task delivery.
    • Collaborate with the team to develop and implement innovative ideas and approaches.
    Proactively identify potential failure points and critical issues related to project.

    • Write code with simplified, generic algorithms for new builds or enhancements.
    • Apply Object-Oriented concepts and Design Patterns.
    • Working experience with AI based projects.
    • Working experience with Cloud platforms.
    • Experience in .NET, C#, Web API, and SQL Server.
    • Experience in database design.
    • Experience with source control systems (Git/Bitbucket or similar tools).
    • Operate within the Agile/Scrum Development process.
    • Define data validation procedures to maintain data integrity.
    • Understanding fundamental design principles behind a scalable application.
    • Troubleshoot technical issues, gather requirements, and consult with stakeholders.
    • Demonstrate expertise in problem discovery and resolution, particularly in timebound projects.
    • Respond to emails with a full understanding of urgency.
    • Monitor all types of alerts in the system to ensure proper requirements have been addressed or corrective actions have been taken based on client's SLAs.
    • Adhere to all Teleperformance policies and procedures, including security, HR, and operations.
    Qualifications and Requirements:


    • Excellent listening, verbal, and written communication skills.
    • Hold a Master's Degree in a relevant field (MCA, MTech, Msc(IT)).
    • Proficient with Microsoft Office tools.
    • Selfstarter with the ability to work with minimal supervision.
    • Detailoriented with strong organizational skills.
    • 5+ years of handson experience in .NET, C#, and SQL Server.
    • Experience with Azure/AWS services would be an added advantage.
    • Experience with Azure Open AI or similar platform would be an added advantage.
    • Experience with Azure Cognitive Service or similar services would be an added advantage.
    • Experience with Large Language Models using LangChain or similar frameworks would be an added advantage.
    • Experience with Python, Vector / NoSQL databases is a plus.
    • Ability to deliver timecritical tasks with proactiveness.
    • Thrive in a fastpaced, highenergy, and changeoriented environment.
    • Passionate about learning and contributing based on work time zones.
    • Ready to handle 24x7 organizational needs.
    • Willing to collaborate with the team and share knowledge to maintain transparency.
    )
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